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From your account you can start a new order, manage existing orders or update your account information.
Additional Resources
How to Order Online
Policies
Thank you for choosing Emerald Plate Catering by Chartwells, where we’re dedicated to providing you with a remarkable experience filled with exceptional quality, stellar service, and innovative culinary delights. Our team of professionals is here to support you every step of the way in planning your special event. We are available Monday through Friday from 8:30 am to 4:30 pm. Feel free to reach out to 206- 296-6316 for personalized assistance and tailored menu options. Please take a moment to read through our policies.
Email: Emeraldplatesu@compass-usa.com |
For all non-food-related equipment needs, please contact the University Events at 206-296-5620 to coordinate room reservations, setup, audiovisual equipment, and other requirements. As there are multiple buildings on campus, please confirm your space, guest counts, and event details with both facilities and catering.
To ensure optimal selection and the best possible service, all catering orders are required to be booked (7) days in advance. We understand events arise unexpectedly and we will do our best to accommodate your needs.
A payment method or GL Account Code is required when booking your event. The charge for your catering will not be reflected in the GL until the following month after your event. Please reach out to University Accounting with questions. Currently, all internal catering events are NOT tax-exempt.
A confirmed guest count is required (5) days prior to your event. This number will serve as your guaranteed minimum and will be used for billing purposes – which is greater, the final guarantee or actual attendance. In no updated guarantee is provided, the estimated attendance listed on the Banquet Event Order will be considered the final guarantee.
While we hope that cancellations won’t be necessary, we understand that circumstances may arise. We kindly ask for at least (7) days’ notice for cancellations. Depending on your event details, labor charges may be assessed due to King County Scheduling Ordinances. Within (3) days, billing will occur for 50% of the event. If event is cancelled within (24) hours, billing will occur for 100% of the event.
All catered events are furnished with compostable service ware. Premium Compostables, china and glassware are available for additional fees. Please contact our office for further information.
Tablecloths are supplied for all food and beverage service tables, such as buffet and beverage/bar tables, at events. Tablecloths for non-service tables are available for an additional $6.99 -$13.99 per table. Color options are red, white and black. Specialty linens are optional and can be rented for an additional charge.
University Events requires tablecloths on non-catering tables for all events that use portable tables for the health and safety of your guests.
We request tax-exempt forms be emailed to: EmeraldplateSu@Compass-usa.com
External clients will need to pay for their event with a Credit Card, (no Checks) which will need to be on file within (5) Business Days of booking the event. Additionally, External clients are required to pay a 50% deposit. There will be no refunds if the event is canceled less than (5) Business Days from the event date. On the next business day after the event, the remaining balance plus any additional charges incurred from the event will be charged to the Credit Card on file.
The Emerald Plate menu pricing listed on-line is discounted for our internal Seattle University Clients. Because of this, there will be an additional charge of 10% for our External Clients, added to the price of each of the selected catering items (excluding rentals and labor).
External Clients who wish to bring Beer and/or Wine to their event with an approved permit from University Events, will incur a Corkage Fee of $12.00 per bottle for wine(s) and or sparkling wine and $3.00 per can for beer and/or cider. See our Alcohol Service Section for more information on alcohol for your event.
Seattle University Alcohol Policies: https://www.seattleu.edu/ces/policies/
Unless otherwise requested, all catering events are considered a drop off/pick up service. A dedicated catering attendant will set up and breakdown the food and beverage items for your event. For events needing on-site serving staff, a labor fee of $45.00 per hour with a minimum of 4 hours will be charged.
Additional charges for labor may be incurred pending the setup, breakdown, length of your event, food service type, and guest count. For any event requiring China, Plated Meals, Table Side Buffet Service, Reception Style, and/or Table Side Beverage Service, greater staffing ratios should be considered. A catering representative will be assigned to collaborate directly with you to ensure optimal customer service and care for your event.
Please note that Emerald Plate Catering is not a certified Kosher, Halal or Gluten Free facility, and all products are subject to cross contamination. Your guests’ dietary preferences are important to us. Please inform us of any special dietary requirements as soon as possible, and no later than five business days prior to your event. Our culinary team will work diligently to accommodate these needs.
To prioritize health and safety, we kindly ask that all food and beverage items that are not commercially packaged remain on-site at the conclusion of your event. This policy helps us uphold proper food safety standards and ensures compliance with local health regulations.
Guest are welcome to take any commercially packaged, unopened items. We appreciate your understanding and partnership in maintaining a safe and enjoyable catering experience for everyone.
Emerald Plate Catering is fully licensed to serve alcohol at your event. Please review the current University Policies by visiting https://www.seattleu.edu/ces/policies/. All alcohol-based events are REQUIRED to have a food component.
If you are approved to bring in outside beer and wine for your event, and you need to store it, a storage fee of $100/day will incur prior to and after events due to limited storage space. You are welcome to drop off your approved beer and wine at no additional charge, (2) hours prior to your event for our team to setup and chill down. An additional labor charge may incur due to the staff monitoring required for alcohol. It is highly suggested that you chill any beverages prior to dropping them off to us to ensure preferred chilled temperature.
Internal Clients who wish to bring Beer and/or Wine to their event with an approved permit from University Events, will incur a Corkage Fee of $4.00 per bottle for wine(s) and or sparkling wine and $1.00 per can for beer and/or cider.
No open containers of beer and/or wine will be allowed to be taken off-site post event and will be discarded. Emerald Plate Catering reserves the right to refuse service of alcohol any time during the event. Please note that guests may be asked to show a legal form of identification to be served alcohol. If they cannot provide this information, we will not serve them alcohol.
Should your event require a banquet permit or special occasion license, the permit must be received by Emerald Plate Catering (3) Business Days prior to your event. If a permit is not received, outside beer and wine will NOT be served and the labor charge will still apply. All permitting must be completed via University Events. Please see their website for specific deadlines for permits.
To ensure the highest level of service and efficiency, we require $150 minimum in food and beverage for all catering orders. This minimum applies to the subtotal before tax. Orders under $150 may be subject to a small order surcharge. We encourage you to explore our Casual Catering menu for convenient on campus pick-up items perfect for smaller gatherings.
Standard operating hours are 7AM- 7 PM Monday-Sunday. Please contact us for deliveries outside our standard hours. A $150.00 after hours fee may apply.
